Question 1

What are Yogalite's pricing plans?

Accepted Answer

We offer 3 plans: Solo at 29 CHF/month (1 teacher, 50 students), Studio at 49 CHF/month (3 teachers, 200 students) and Pro at 79 CHF/month (unlimited). All plans include a custom website, online bookings and secure payments. A 14-day free trial is available.

Question 2

How can my students book their classes?

Accepted Answer

Your students can book directly from your custom website or via a booking link. They see your real-time schedule, choose their class, pay online and receive automatic confirmation. They can also cancel according to your defined conditions.

Question 3

How do payment processing fees work?

Accepted Answer

Processing fees cover Stripe costs plus our security service. Solo: 2.4%, Studio: 1.9%, Pro: 1.4% per transaction. These fees are automatically deducted and fully transparent. They fund PCI security, automatic reconciliation and technical support.

Question 4

Can I migrate from Zenitoo to Yogalite?

Accepted Answer

Absolutely! We offer free assisted migration from Zenitoo. Our team handles the transfer of your data (students, history, subscriptions) and guides you through the transition. Migration typically takes 24-48h without service interruption.

Question 5

Do I need to create my website myself?

Accepted Answer

No! Your website is automatically created when you sign up. You simply customize colors, texts and photos through our intuitive interface. No technical skills needed. Your site is responsive and mobile-optimized.

Question 6

How do I organize online classes?

Accepted Answer

Yogalite automatically generates Zoom/Teams links for your online classes. Students receive the link by email before class. You can also create an on-demand video library available to your subscribers (Studio and Pro option).

Question 7

Is there a free trial period?

Accepted Answer

Yes, all our plans include a 14-day free trial with full access to features. No credit card required to start. You can invite your students and test the system in real conditions.

Question 8

What happens if I exceed the allowed number of students?

Accepted Answer

You'll receive a notification when approaching the limit. Beyond that, we'll automatically offer you an upgrade to the higher plan. No abrupt blocking - your service continues normally during transition.

Question 9

Is my data secure?

Accepted Answer

Yes, Yogalite is developed and hosted in Switzerland, GDPR compliant. Your data is encrypted, backed up daily and never shared. We meet Swiss banking standards for personal and financial information protection.

Question 10

What kind of support do you offer?

Accepted Answer

Email support for Solo (24h response), priority support for Studio and Pro (4h response). We also offer video guides, a knowledge base and personalized onboarding assistance.

Question 11

What payment methods are accepted?

Accepted Answer

Your students can pay by credit card, TWINT, bank transfer or cash at the studio. You define which methods to allow. Online payments are instant, transfers require manual validation.

Question 12

Can I import my data from Excel/WhatsApp?

Accepted Answer

Yes! We accept Excel files with your student lists. Our team helps you format and import your data. For WhatsApp conversations, we can extract important contact and registration information.

Frequently Asked Questions

Most Asked Questions